By visiting or shopping at this web site, you accept the following terms and conditions.

Manufacturer Warranties

Most PAP machines that we sell come with a three-year manufacturer’s warranty against defects. Any misuse of the equipment may void the warranty. If your machine malfunctions, call our office at 705-475-1881 or 1-866-687-5337 to verify the machine is still under warranty. If so, the return will be conditionally accepted for a warranty replacement. Warranty claim decisions are provided at the discretion of the manufacturer. The customer is responsible for shipping the machine to our office. Repair or replacement of the broken machine can take up to 4 weeks depending on the manufacturer.

Email Addresses

Email addresses are not shared, bought, or sold via our site or our data management system. Your email address is primarily used to communicate the status of your order. We may use your email address to send promotional information and keep you informed of changes to our website. You can easily unsubscribe to our emails easily by contacting us with this request.

Canceled Orders

All orders can be canceled by the customer before items are shipped to the customer by contacting us directly at 1-866-687-5337 or locally at 705-475-1881.

Termination

Not withstanding any of these Terms of Use, Northern Respiratory Centre reserves the right, without notice and in its sole discretion, to terminate your license to use our websites, and to block or prevent future access to and use of our websites.

Shipping

NorthernRespiratory.ca delivers within Canada only using Purolator Ground and we request the customer sign for the package to avoid lost shipments.  Tracking numbers will be emailed to the client once the item has shipped. Standard shipping rates apply unless specified, please call for an estimate before placing your order. Free shipping is available for all orders over $100.00. Shipping within Canada is usually 2-5 business days.  Orders with multiple shipments will ship as each product is available.  Faster shipping is available at the client's request and expense, please call to make these arrangements.

Questions?

Please feel free to contact us at any time with your questions or concerns. We are available via email at info@northernrespiratory.ca